Terms and Conditions
These General Terms and Conditions apply to all orders placed by consumers through the online shop SAIYN.
1. Provider
SAIYN
Saiyn Oiun
Landsberger Allee 179, 12681 Berlin
Email: support@saiyn.co
2. Contracting Party, Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer, but an non-binding online catalog.
By clicking the order button, you place a binding order for the goods contained in the shopping cart.
Confirmation of receipt of your order will be sent by e-mail immediately after placing the order. A purchase contract is only concluded when we accept your order through a separate order confirmation or ship the goods.
3. Prices and Shipping Costs
All stated prices are final prices in Euros and include statutory VAT, if applicable.
In addition to the stated prices, shipping costs may apply. The exact shipping costs will be displayed during the order process.
4. Payment
The payment methods displayed in the order process are available to you in our shop.
The charge is made via the respective payment service provider, depending on the chosen payment method.
5. Delivery
Delivery will be made to the delivery address specified by the customer.
Information on delivery times is non-binding, unless otherwise expressly agreed.
Should an ordered item not be available, we reserve the right not to accept the order or to immediately refund any payments already made.
6. Retention of Title
The goods remain our property until full payment.
7. Warranty
The statutory warranty rights apply.
8. Liability
We are liable without limitation for intent and gross negligence, as well as for damages resulting from injury to life, body or health.
Otherwise, we are only liable for the breach of essential contractual obligations and limited to the foreseeable, typical damage for the contract.
9. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
10. Final Provisions
German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods, insofar as no mandatory consumer protection regulations conflict with this.
As of: 07.04.2026