Data protection

Thank you for visiting our website SAIYN.

The protection of your personal data is important to us. Below, we inform you about which data is collected, processed, and used when you visit our website.

1. Controller

The controller responsible for data processing on this website is:

SAIYN
Saiyn Oiun
Landsberger Allee 394, 12681 Berlin
Email: support@saiyn.co

2. Collection and Storage of Personal Data

When you visit our website, information is automatically transmitted from your device's browser to our server or our hosting provider. This information is temporarily stored in so-called log files.

In particular, the following data is collected:

  • IP address of the requesting device
  • Date and time of access
  • Name and URL of the retrieved file
  • Website from which access is made
  • Browser used and, if applicable, the operating system of your device

This data is processed to ensure a smooth connection to the website and for system security and stability.

3. Orders in the Online Shop

When you place an order in our shop, we process the data you provide to fulfill your order. This includes, in particular:

  • First and last name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information
  • Order details

This data is processed to process your order, handle payments, enable shipping, and clarify any inquiries regarding your order.

4. Payment Service Providers

For payment processing, we work with external payment service providers (e.g., Shopify Payments, PayPal, Klarna, credit card providers, or other offered payment methods).

Depending on the selected payment method, the data required for payment processing will be transmitted to the respective provider.

The data protection provisions of the respective payment service provider apply in addition.

5. Shipping Service Providers

To deliver your order, we pass on the necessary data to the shipping service provider we commissioned, e.g.:

  • Name
  • Delivery address
  • If applicable, email address or phone number for delivery processing

The transfer is exclusively for the purpose of delivering your order.

6. Contacting Us

If you contact us by email or via a contact form, the data you provide will be processed exclusively to handle your request.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enable the use of certain functions, improve user-friendliness, and conduct statistical analyses.

Insofar as technically unnecessary cookies are used, this is only done with your consent.

8. Newsletter (if offered)

If you subscribe to our newsletter, we use your email address to send you information about products, news, and offers from SAIYN.

You can unsubscribe from the newsletter at any time with effect for the future.

9. Your Rights

Within the framework of legal provisions, you have the following rights in particular:

  • Information about your stored data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction of processing
  • Objection to processing
  • Data portability
  • Complaint to a competent data protection supervisory authority

10. Storage Duration

We store personal data only for as long as necessary for the respective purposes or as required by legal retention obligations.

11. Amendments

We reserve the right to adapt this privacy policy as needed, so that it always complies with current legal requirements or takes into account changes in our services.

Status: 04/07/2026