RIGHT OF WITHDRAWAL
Withdrawal Policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us
(SAIYN, Saiyn Oiun, Landsberger Allee 394, 12681 Berlin, E-Mail: support@saiyn.co)
by means of a clear declaration (e.g. by e-mail) of your decision to withdraw from this contract.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your withdrawal.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract.
The deadline is met if you send the goods before the period of 14 days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary for checking their condition, properties, and functionality.
Sample withdrawal form
If you wish to withdraw from the contract, please fill out this form and send it back:
To:
SAIYN
Saiyn Oiun
Landsberger Allee 394, 12681 Berlin
E-Mail: support@saiyn.co
I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods:
Ordered on / received on:
Name of consumer(s):
Address of consumer(s):
Signature (only for communication on paper):
Date:
(*) Delete as appropriate.